Research & Ideas
Technological change rarely stays inside the technology department.
It changes what organizations can do, what customers expect, how work is performed, where expertise resides, and ultimately where value is created.
Research & Ideas brings together my white papers, frameworks, articles, essays, and ongoing research across technology, artificial intelligence, digital transformation, Strategy and Innovation, organizational capability, and the future of work.
What is changing—and what becomes more important because of that change?
Rethinking Reader Experience, Audience Relationships, Technology and Sustainable Monetization in the Modern Media Economy
The Digital Publisher Value Framework examines digital publishing as an interconnected system—bringing together journalism, reader experience, discovery, trust, audience relationships, technology, data, monetization, and organizational capability.
Explore this work