Ideas for a World in Transition

Technological change rarely stays inside the technology department.

It changes what organizations can do, what customers expect, how work is performed, where expertise resides, and ultimately where value is created.

Research & Ideas brings together my white papers, frameworks, articles, essays, and ongoing research across technology, artificial intelligence, digital transformation, Strategy and Innovation, organizational capability, and the future of work.

What is changing—and what becomes more important because of that change?